support@jusstools.com

Policies

Shipping Policy

Learn about our order processing, dispatch, delivery timelines, shipping charges, and how we handle shipment-related issues.

Effective date: May 3, 2026

Quick Summary

Orders are usually processed within 1 to 2 business days after confirmation.

Delivery timelines vary depending on product type, seller location, and serviceability.

Shipping timelines may be longer for heavy, commercial, made-to-order, or installation-based products.

Shipping charges, if applicable, are shown at checkout before payment.

Customers should inspect packages at the time of delivery and report visible damage promptly.

Order Processing Time

Orders are typically reviewed and processed within 1 to 2 business days after order confirmation.

For prepaid orders, processing begins after successful payment confirmation. For Cash on Delivery (COD) orders, processing begins after order confirmation and serviceability review.

Orders placed on Sundays or public holidays may be processed on the next working day.

Dispatch Timeline

Commercial equipment, bulk orders, custom-order products, and installation-based products may require additional dispatch time.

product category

stock availability

seller readiness

order verification

packaging requirements

Delivery Timeline

Large commercial equipment, remote-area deliveries, and special handling shipments may require additional delivery time.

Estimated delivery timelines are indicative and may vary due to logistics conditions beyond our control.

delivery location

product type

courier partner availability

seller dispatch origin

serviceability in the destination area

Shipping Charges

Shipping charges, if applicable, are calculated based on product type, order value, packaging needs, weight, and delivery location.

Any applicable shipping charge is displayed clearly during checkout before payment is completed.

For selected products, shipping may be offered free of charge where applicable.

Delivery Coverage

Some remote or restricted locations may have limited delivery support.

courier reach

product size

seller shipping support

local serviceability

Delays and Exceptions

In such cases, we will make reasonable efforts to keep customers informed.

weather conditions

courier disruptions

operational delays

regional restrictions

public holidays

force majeure events

Damaged or Tampered Shipments

Prompt reporting helps us investigate and resolve shipment issues faster.

note it at delivery where possible

capture photos or videos

contact our support team as soon as possible

Split Shipments

In some cases, items from the same order may be shipped separately depending on product type, seller availability, or packaging requirements.

Customers will be informed where applicable.

Delivery Attempts

Courier partners may attempt delivery multiple times based on their service policy.

If delivery is missed repeatedly, the shipment may be returned or delayed depending on courier handling.

Contact Information

For shipping-related help, order tracking, or delivery support, please contact:

Email: support@jusstools.com

WhatsApp: +91-8804542015

Call: +91-9504394563